Return & Refund Policy for Wanderwinds Travel
This Return & Refund Policy outlines the terms and conditions applicable to purchases made through the Wanderwinds Travel website (https://www.wanderwinds.com/). By making a purchase, you agree to be bound by the terms of this policy.
Booking Cancellations
Tours, Activities, and Excursions
Wanderwinds Travel acts as an intermediary for various tour operators and service providers. Cancellation policies vary by vendor. Please refer to the specific cancellation policy provided by the tour operator or service provider at the time of booking. It is the responsibility of the user to review and understand the cancellation policy before making a reservation.
Flights and Accommodations
For flight and accommodation bookings, users are subject to the cancellation and refund policies of the respective airlines and hotels. Wanderwinds Travel does not have control over these policies. Users should review the terms and conditions of their bookings before completing the reservation.
Refund Process
Tours, Activities, and Excursions
Refunds for canceled tours, activities, or excursions are subject to the cancellation policy of the specific vendor. Wanderwinds Travel will facilitate the refund process according to the vendor’s terms. Refunds may be issued in the original form of payment or as a credit for future bookings, depending on the vendor’s policy.
Flights and Accommodations
Refunds for flights and accommodations are subject to the policies of the respective airlines and hotels. Users should contact the airline or hotel directly to inquire about refund eligibility and process. Wanderwinds Travel is not responsible for refund processing in these cases.
Modifications and Cancellations by Wanderwinds Travel
Changes to Itineraries
Wanderwinds Travel reserves the right to modify or cancel any itinerary due to unforeseen circumstances, including but not limited to weather conditions, natural disasters, or operational issues. In such cases, Wanderwinds Travel will make reasonable efforts to provide an alternative solution or a full refund, as applicable.
Incorrect Pricing
Wanderwinds Travel strives to provide accurate pricing information on the website. In the event of a pricing error, Wanderwinds Travel reserves the right to cancel any bookings made at the incorrect price. Users will be notified of the error, and a refund will be issued for the full amount paid.
Contact Information
If you have questions or concerns about our Return & Refund Policy, please contact our customer support team at [[email protected]]. We are here to assist you and provide clarification on any issues related to your bookings.
Last Updated: [Date]